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Honesty, Integrity, Thoughtfulness, Trustworthy and Kindness that's Transolution
Richard and Vickie Lange
Richard and Vickie Lange of Sparks Nevada
"Honesty, Integrity, Thoughtfulness, Trustworthy and Kindness that's Transolution There is nothing worse then having car problems when you are on a family vacation. Oh but there is, MOTORHOME engine problems on a Saturday on your way to Alaska! Our MOTORHOME had no power. Chris's team of highly trained technicians jumped right into the problem. Chris told us that if we would be patient, his team would ascertain what the problems where and what it would take to resolve them. The problem was the computer that manages the engine. They reset it and the MOTORHOME is running wonderful, better gas mileage than ever before! "
THANK YOU! YOU ARE OUR HERO!
Dana A of Stevensville Montana
"I have seen Chris's ads Transolution Auto Repair in Missoula, on television so he was the first on my mind when I began to look for help. My daughter was in a traumatic skiing accident. He could have said, "no" but he did not. My daughter shattered her femur and humorous plus her elbow and has a concussion. As the injuries were on opposite sides of her body and her leg is not bendable and non-weight bearing she can not even use crutches. I needed my transmission fixed quick on the only vehicle I had to take her to doctor appointments. First Baptist Church in Stevensville paid for the oil and miscellaneous parts. My dad and mom paid for the transmission filter and rebuild kit. Chris is donating ALL of his time and expertise to fix the transmission. THANK YOU! YOU ARE OUR HERO!"
Very thorough and very kind. Of course I did bribe them with homemade brownies and rice krispy treats.
Gem Mercer of Challis Idaho
"Hey I just had my Rialta Motorhome 2001 completely gone over by the guys at Transolution in Missoula. Everyone there is so polite and my old motor home with 135,000 miles is running like new. We are talking a vehicle made by Volkswagen that is completed by Winnebago, and which has been discontinued for over 12 years. They figured out everything from overheating to air conditioning. Very thorough and very kind. Of course I did bribe them with homemade brownies and rice krispy treats."
Please take your vehicle here, these guys deserve your business and will treat you with much kindness and respect.
Mariah Dandar of Gibsonburg Ohio
"I can't say I've ever had a more pleasant experience at an auto shop than the one I had today. I had been told at two other places that it would cost me $40-$80 just to get my vehicle looked at. I simply had an automatic window malfunctioning. It turned out that I had accidentally turned the child lock on! haha They also checked a few other minor things with no charge, and gave me great advice on what to do from there as far as auto repairs. Also the shop itself was very cozy, with hot tea and coffee available. They even had a bowl of complimentary chocolate that I appreciated very much! Please take your vehicle here, these guys deserve your business and will treat you with much kindness and respect."
Chris was so easy to work with and kept me informed the whole time. This to me was a blessing. Thank you so much.
Debra Jacobson of Harrison Montana
"I can not even put into words how grateful I am for all the hard work, time, professional dealings and fair price. Chris was so easy to work with and kept me informed the whole time. This to me was a blessing. Thank you so much."
I appreciate the excellent service and compassion for a couple of out of towners trying to get home!
Leslie Mitchell of Denver Colorado
"While on a road trip, my car started leaking ATF. We carefully drove into Missoula and started calling repair shops. Everyone was fully booked, but Transolutions agreed to take a look at the car the next morning. They quickly diagnosed the problem and make the necessary repairs. We were back on the road and headed home. I appreciate the excellent service and compassion for a couple of out of towners trying to get home!"
It is so nice to know that there are local business you can count on not only to do the job right, but treat customers so well. I wish I could give 6 stars across the board.
Troy Anderson of Ronan Montana
"Thank you! We are so grateful to Transolution Auto Care for fixing our truck! I depend on my vehicle for work and thanks Transolution I am back in business and have one less worry on my plate because I am confident in the job done. They worked with my budget without sacrificing quality parts or experience, only the best in parts and service. The customer service was unbeatable. It is so nice to know that there are local business you can count on not only to do the job right, but treat customers so well. I wish I could give 6 stars across the board."
I really appreciate this kind of service and highly recommend these guys.
kari altenhofen of missoula Montana
"Transolution Auto Care Missoula. Bad news! We had a spring break trip to Zion National Park planned, but found out my 2008 Subaru Outback needed a head gasket job (I know...what a shock!) just a few days before we were leaving. The crew at Transolution worked hard to get the job done, staying until 8 o'clock on a Friday night, so that we could head home, pack up and hit the road early. They test drove it several times to ensure that the kids and I would have no further problems. We even got a friendly phone call from Brian while we were on the road to see if the car was running okay. I really appreciate this kind of service and highly recommend these guys. Thanks for the considerate, professional service. We had a great trip! Kari, Missoula"
What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation.
Oklahoma City Oklahoma
Ed McVay of Oklahoma City Oklahoma
"We were having a great trip traveling from Oklahoma to the Tetons, Yellowstone, and on our way to Glacier when we had transmission issues. It is not something that you plan for when traveling on a trip over 1,500 miles from home. Emergency repairs can become quite a challenge to find competent help. When you do find a great repair facility I believe you need to let the motorhome community know. We limped into Missoula, MT to stay at the KOA campground on a Sunday. Yes, it seems that problems like to occur on Sundays. I called Good Sam's Roadside Assistance and can report they try to help but when it comes to transmissions they are at a loss. The campground was helpful in providing a list of facilities. Through a process of elimination we were able to find a transmission shop to call and left a message (Sunday) of our situation. The next morning we received a call from Brian, the shop manager, with Transolution. Brian was very helpful over the phone and with the information he provided, I felt very comfortable that they would be able to diagnose the problem and repair. What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation. Transolution was able to pull the error codes to determine what the problem was and then source this issue for repairs. In addition to repairing the transmission as a courtesy they also performed a PM to check other systems. As it turned out this was a blessing as they also found a component that was hanging on by one loose bolt. If this component would have fallen off their would have been no way to shut off the engine as well as no accelerator to move the coach. They also found other issues but it was determined that this was not critical even though they should be addressed when we got back home. This is impressive in the fact that they only performed the immediate safety issues and did not take advantage of the situation. After the repairs we continued on our trip with no issues and were so thankful that we found Transolution! My recommendation to anyone who is remotely close to Missoula, MT and in need of transmission service or repair would be to call Transolution. You will not be sorry and have pease of mind that the work will be done right the first time. We can not thank Chris Gerber and the entire staff at Transolution enough for their professionalism and courtesy. Sincerely, Ed and Dawn McVay "
Excellent service, pointed out the problem, explained the options, provided estimate, stuck to the estimate, and provided a quicker than expected repair!
Seeley Lake Montana
Brian P of Seeley Lake Montana
"Transolution just repaired an oil leak on my 2010 Volvo. Excellent service, pointed out the problem, explained the options, provided estimate, stuck to the estimate, and provided a quicker than expected repair!"