Jared Wright - Service Adviser
What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation.
Oklahoma City Oklahoma
Ed McVay of Oklahoma City Oklahoma
"We were having a great trip traveling from Oklahoma to the Tetons, Yellowstone, and on our way to Glacier when we had transmission issues. It is not something that you plan for when traveling on a trip over 1,500 miles from home. Emergency repairs can become quite a challenge to find competent help. When you do find a great repair facility I believe you need to let the motorhome community know. We limped into Missoula, MT to stay at the KOA campground on a Sunday. Yes, it seems that problems like to occur on Sundays. I called Good Sam's Roadside Assistance and can report they try to help but when it comes to transmissions they are at a loss. The campground was helpful in providing a list of facilities. Through a process of elimination we were able to find a transmission shop to call and left a message (Sunday) of our situation. The next morning we received a call from Brian, the shop manager, with Transolution. Brian was very helpful over the phone and with the information he provided, I felt very comfortable that they would be able to diagnose the problem and repair. What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation. Transolution was able to pull the error codes to determine what the problem was and then source this issue for repairs. In addition to repairing the transmission as a courtesy they also performed a PM to check other systems. As it turned out this was a blessing as they also found a component that was hanging on by one loose bolt. If this component would have fallen off their would have been no way to shut off the engine as well as no accelerator to move the coach. They also found other issues but it was determined that this was not critical even though they should be addressed when we got back home. This is impressive in the fact that they only performed the immediate safety issues and did not take advantage of the situation. After the repairs we continued on our trip with no issues and were so thankful that we found Transolution! My recommendation to anyone who is remotely close to Missoula, MT and in need of transmission service or repair would be to call Transolution. You will not be sorry and have pease of mind that the work will be done right the first time. We can not thank Chris Gerber and the entire staff at Transolution enough for their professionalism and courtesy. Sincerely, Ed and Dawn McVay "
What a team! What a relief! You are the best.
Sunny Jones of Florence Montana
" I used to rely on the fix-it shop when vehicles broke down. Now, I feel confident and wonderfully at peace knowing all my family rides on personal, expert, bumper to bumper maintenance and repair. I have trust and confidence in transolution's thorough inspections and years of experience to keep my four oldies safe and functional. What a team! What a relief! You are the best. THANKS! Sunny solution "
Awesome, very professional service
Elaine Rambo of Missoula Montana
"Awesome, very professional service. We just purchased our first RV ... a used (2007) motorhome ... and brought it to Translutions for a complete checkup before traveling. Chris was very thorough ... and very patient ... explaining everything to us and teaching us what we needed to know about its maintenance. We were extremely grateful for the time he invested in us and in our rig. Outstanding service. Will definitely be returning."
Excellent service, pointed out the problem, explained the options, provided estimate, stuck to the estimate, and provided a quicker than expected repair!
Seeley Lake Montana
Brian P of Seeley Lake Montana
"Transolution just repaired an oil leak on my 2010 Volvo. Excellent service, pointed out the problem, explained the options, provided estimate, stuck to the estimate, and provided a quicker than expected repair!"
Great customer service. I will bring back my car for more needed services this spring and summer. Honest and detail oriented.
Susan Jenkins of Missoula Montana
"Great customer service. I will bring back my car for more needed services this spring and summer. Honest and detail oriented."
THANK YOU! YOU ARE OUR HERO!
Dana A of Stevensville Montana
"I have seen Chris's ads Transolution Auto Repair in Missoula, on television so he was the first on my mind when I began to look for help. My daughter was in a traumatic skiing accident. He could have said, "no" but he did not. My daughter shattered her femur and humorous plus her elbow and has a concussion. As the injuries were on opposite sides of her body and her leg is not bendable and non-weight bearing she can not even use crutches. I needed my transmission fixed quick on the only vehicle I had to take her to doctor appointments. First Baptist Church in Stevensville paid for the oil and miscellaneous parts. My dad and mom paid for the transmission filter and rebuild kit. Chris is donating ALL of his time and expertise to fix the transmission. THANK YOU! YOU ARE OUR HERO!"
I didn't worry that as a woman I was given less service just because I don't know much about cars. If anything goes wrong with your vehicle, you can ask them to fix it. I even got tires there.
Peggy Gilmour of Missoula Montana
"Chris and Dustin at Transolution rebuilt the rear axle of my 1999 Jeep when it died on Hwy 93 N last December. They also replaced front wheel bearings that were worn and it now runs like a dream. I drive it for rural mail delivery and they ordered and received the parts and fixed it in time for me to use it for work when I needed it. I didn't worry that as a woman I was given less service just because I don't know much about cars. If anything goes wrong with your vehicle, you can ask them to fix it. I even got tires there."
Chris was so easy to work with and kept me informed the whole time. This to me was a blessing. Thank you so much.
Debra Jacobson of Harrison Montana
"I can not even put into words how grateful I am for all the hard work, time, professional dealings and fair price. Chris was so easy to work with and kept me informed the whole time. This to me was a blessing. Thank you so much."
This shop is timely and communicative and I would highly recommend to anyone!
Bonnie Netzley of Lolo Montana
"I truly believe you can tell a lot about a company by how good their front office staff is. Katherine does a wonderful job with customers and I am impressed that she remembers me know matter how long it's been between visits. A true people person with a big heart. This shop is timely and communicative and I would highly recommend to anyone! Thank you. Bonnie N."
Chris and his crew at Transolution are the best!
Monique K. of Missoula Montana
"Chris and his crew at Transolution are the best! I truly appreciate how thorough and dependable they are. They keep my vehicle running great-and as a working mom, that is very important to me!"