Brian Pickens - Vice-President
I appreciate the excellent service and compassion for a couple of out of towners trying to get home!
Leslie Mitchell of Denver Colorado
"While on a road trip, my car started leaking ATF. We carefully drove into Missoula and started calling repair shops. Everyone was fully booked, but Transolutions agreed to take a look at the car the next morning. They quickly diagnosed the problem and make the necessary repairs. We were back on the road and headed home. I appreciate the excellent service and compassion for a couple of out of towners trying to get home!"
This shop is timely and communicative and I would highly recommend to anyone!
Bonnie Netzley of Lolo Montana
"I truly believe you can tell a lot about a company by how good their front office staff is. Katherine does a wonderful job with customers and I am impressed that she remembers me know matter how long it's been between visits. A true people person with a big heart. This shop is timely and communicative and I would highly recommend to anyone! Thank you. Bonnie N."
THANK YOU! YOU ARE OUR HERO!
Dana A of Stevensville Montana
"I have seen Chris's ads Transolution Auto Repair in Missoula, on television so he was the first on my mind when I began to look for help. My daughter was in a traumatic skiing accident. He could have said, "no" but he did not. My daughter shattered her femur and humorous plus her elbow and has a concussion. As the injuries were on opposite sides of her body and her leg is not bendable and non-weight bearing she can not even use crutches. I needed my transmission fixed quick on the only vehicle I had to take her to doctor appointments. First Baptist Church in Stevensville paid for the oil and miscellaneous parts. My dad and mom paid for the transmission filter and rebuild kit. Chris is donating ALL of his time and expertise to fix the transmission. THANK YOU! YOU ARE OUR HERO!"
Chris put us on the top of the list, found and fixed the problems!
Lenard Huebscher of Stillwater Minnesota
"Travelers needing repair for van that developed problems - that was us. We found Chris and staff in the yellow pages. You did a great job on our 2005 Town and Country. It would only go 40 mph. Chris put us on the top of the list, found and fixed the problems! Great job. Van runs great now. Thank You very much."
What a team! What a relief! You are the best.
Sunny Jones of Florence Montana
" I used to rely on the fix-it shop when vehicles broke down. Now, I feel confident and wonderfully at peace knowing all my family rides on personal, expert, bumper to bumper maintenance and repair. I have trust and confidence in transolution's thorough inspections and years of experience to keep my four oldies safe and functional. What a team! What a relief! You are the best. THANKS! Sunny solution "
I really appreciate this kind of service and highly recommend these guys.
kari altenhofen of missoula Montana
"Transolution Auto Care Missoula. Bad news! We had a spring break trip to Zion National Park planned, but found out my 2008 Subaru Outback needed a head gasket job (I know...what a shock!) just a few days before we were leaving. The crew at Transolution worked hard to get the job done, staying until 8 o'clock on a Friday night, so that we could head home, pack up and hit the road early. They test drove it several times to ensure that the kids and I would have no further problems. We even got a friendly phone call from Brian while we were on the road to see if the car was running okay. I really appreciate this kind of service and highly recommend these guys. Thanks for the considerate, professional service. We had a great trip! Kari, Missoula"
Thank you so much for the quality and honest work completed at your garage!
Joe Kimball of Spokane Washington
"Daughters rig broke down on I-90. I turned to the WEB for help after another garage wanted $2,400.00 to repair. I called TRANSOLUTION, and had it towed to them. Repaired in one day for $400.00, and never shifted so well. Thank you so much for the quality and honest work completed at your garage!"
Go see these guys for your automotive needs, you'll be glad you did. Lundyfam
Battle Ground Washington
Kevin Lundy of Battle Ground Washington
"The team at Transolution Auto Care Center saved our vacation! We had engine troubles while towing our trailer from Vancouver, Washington to Missoula, Montana. After taking it to a few auto shops in the area, we stumbled upon Transolution as a recommendation from another shop that couldn't see us due to time restrictions. Instead of waiting 4 days to be seen by a number of other auto shops, Transoltutions told us to come down and they would take a look. They helped us out as we were already late for a family reunion in McCall, ID. and had us on our way in a few short hours. Chris, Kathryn and Shawn were so good to us, and saved our vacation. My wife, 4 kids and I are forever grateful for your help and timeliness. Go see these guys for your automotive needs, you'll be glad you did. Lundyfam"
I didn't worry that as a woman I was given less service just because I don't know much about cars. If anything goes wrong with your vehicle, you can ask them to fix it. I even got tires there.
Peggy Gilmour of Missoula Montana
"Chris and Dustin at Transolution rebuilt the rear axle of my 1999 Jeep when it died on Hwy 93 N last December. They also replaced front wheel bearings that were worn and it now runs like a dream. I drive it for rural mail delivery and they ordered and received the parts and fixed it in time for me to use it for work when I needed it. I didn't worry that as a woman I was given less service just because I don't know much about cars. If anything goes wrong with your vehicle, you can ask them to fix it. I even got tires there."
What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation.
Oklahoma City Oklahoma
Ed McVay of Oklahoma City Oklahoma
"We were having a great trip traveling from Oklahoma to the Tetons, Yellowstone, and on our way to Glacier when we had transmission issues. It is not something that you plan for when traveling on a trip over 1,500 miles from home. Emergency repairs can become quite a challenge to find competent help. When you do find a great repair facility I believe you need to let the motorhome community know. We limped into Missoula, MT to stay at the KOA campground on a Sunday. Yes, it seems that problems like to occur on Sundays. I called Good Sam's Roadside Assistance and can report they try to help but when it comes to transmissions they are at a loss. The campground was helpful in providing a list of facilities. Through a process of elimination we were able to find a transmission shop to call and left a message (Sunday) of our situation. The next morning we received a call from Brian, the shop manager, with Transolution. Brian was very helpful over the phone and with the information he provided, I felt very comfortable that they would be able to diagnose the problem and repair. What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation. Transolution was able to pull the error codes to determine what the problem was and then source this issue for repairs. In addition to repairing the transmission as a courtesy they also performed a PM to check other systems. As it turned out this was a blessing as they also found a component that was hanging on by one loose bolt. If this component would have fallen off their would have been no way to shut off the engine as well as no accelerator to move the coach. They also found other issues but it was determined that this was not critical even though they should be addressed when we got back home. This is impressive in the fact that they only performed the immediate safety issues and did not take advantage of the situation. After the repairs we continued on our trip with no issues and were so thankful that we found Transolution! My recommendation to anyone who is remotely close to Missoula, MT and in need of transmission service or repair would be to call Transolution. You will not be sorry and have pease of mind that the work will be done right the first time. We can not thank Chris Gerber and the entire staff at Transolution enough for their professionalism and courtesy. Sincerely, Ed and Dawn McVay "