BBB Accredited Automotive Repair
Transolution Auto Care Center takes great pride in our reputation in the Missoula area as being a business that is accredited by the BBB (Better Business Bureau). Our automotive repair shop makes a good faith effort in resolving any complaints by our customers. We take our BBB accreditation very seriously as we know that to offer auto repair services that benefit and are approved by our Missoula area customers, we have to be conscientious of always doing what is right for our customers.
THANK YOU! YOU ARE OUR HERO!
Dana A of Stevensville Montana
"I have seen Chris's ads Transolution Auto Repair in Missoula, on television so he was the first on my mind when I began to look for help. My daughter was in a traumatic skiing accident. He could have said, "no" but he did not. My daughter shattered her femur and humorous plus her elbow and has a concussion. As the injuries were on opposite sides of her body and her leg is not bendable and non-weight bearing she can not even use crutches. I needed my transmission fixed quick on the only vehicle I had to take her to doctor appointments. First Baptist Church in Stevensville paid for the oil and miscellaneous parts. My dad and mom paid for the transmission filter and rebuild kit. Chris is donating ALL of his time and expertise to fix the transmission. THANK YOU! YOU ARE OUR HERO!"
Please take your vehicle here, these guys deserve your business and will treat you with much kindness and respect.
Mariah Dandar of Gibsonburg Ohio
"I can't say I've ever had a more pleasant experience at an auto shop than the one I had today. I had been told at two other places that it would cost me $40-$80 just to get my vehicle looked at. I simply had an automatic window malfunctioning. It turned out that I had accidentally turned the child lock on! haha They also checked a few other minor things with no charge, and gave me great advice on what to do from there as far as auto repairs. Also the shop itself was very cozy, with hot tea and coffee available. They even had a bowl of complimentary chocolate that I appreciated very much! Please take your vehicle here, these guys deserve your business and will treat you with much kindness and respect."
They saved the day and got me back on the road super fast. They have excellent customer service and technical know how.
Pam Voth of Missoula Montana
"The team at Transolution is the best! They saved the day and got me back on the road super fast. They have excellent customer service and technical know how. I highly recommend them!"
Great work fast, at a reasonable price.
Don S. of Missoula Montana
"I don't take my vehicles anywhere else, period. Great work fast, at a reasonable price."
I didn't worry that as a woman I was given less service just because I don't know much about cars. If anything goes wrong with your vehicle, you can ask them to fix it. I even got tires there.
Peggy Gilmour of Missoula Montana
"Chris and Dustin at Transolution rebuilt the rear axle of my 1999 Jeep when it died on Hwy 93 N last December. They also replaced front wheel bearings that were worn and it now runs like a dream. I drive it for rural mail delivery and they ordered and received the parts and fixed it in time for me to use it for work when I needed it. I didn't worry that as a woman I was given less service just because I don't know much about cars. If anything goes wrong with your vehicle, you can ask them to fix it. I even got tires there."
What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation.
Oklahoma City Oklahoma
Ed McVay of Oklahoma City Oklahoma
"We were having a great trip traveling from Oklahoma to the Tetons, Yellowstone, and on our way to Glacier when we had transmission issues. It is not something that you plan for when traveling on a trip over 1,500 miles from home. Emergency repairs can become quite a challenge to find competent help. When you do find a great repair facility I believe you need to let the motorhome community know. We limped into Missoula, MT to stay at the KOA campground on a Sunday. Yes, it seems that problems like to occur on Sundays. I called Good Sam's Roadside Assistance and can report they try to help but when it comes to transmissions they are at a loss. The campground was helpful in providing a list of facilities. Through a process of elimination we were able to find a transmission shop to call and left a message (Sunday) of our situation. The next morning we received a call from Brian, the shop manager, with Transolution. Brian was very helpful over the phone and with the information he provided, I felt very comfortable that they would be able to diagnose the problem and repair. What impressed me so much about this facility was their ability to work me in and give me first class service. They were extremely busy and still put me in front of the line understanding our situation. Transolution was able to pull the error codes to determine what the problem was and then source this issue for repairs. In addition to repairing the transmission as a courtesy they also performed a PM to check other systems. As it turned out this was a blessing as they also found a component that was hanging on by one loose bolt. If this component would have fallen off their would have been no way to shut off the engine as well as no accelerator to move the coach. They also found other issues but it was determined that this was not critical even though they should be addressed when we got back home. This is impressive in the fact that they only performed the immediate safety issues and did not take advantage of the situation. After the repairs we continued on our trip with no issues and were so thankful that we found Transolution! My recommendation to anyone who is remotely close to Missoula, MT and in need of transmission service or repair would be to call Transolution. You will not be sorry and have pease of mind that the work will be done right the first time. We can not thank Chris Gerber and the entire staff at Transolution enough for their professionalism and courtesy. Sincerely, Ed and Dawn McVay "
It is so nice to know that there are local business you can count on not only to do the job right, but treat customers so well. I wish I could give 6 stars across the board.
Troy Anderson of Ronan Montana
"Thank you! We are so grateful to Transolution Auto Care for fixing our truck! I depend on my vehicle for work and thanks Transolution I am back in business and have one less worry on my plate because I am confident in the job done. They worked with my budget without sacrificing quality parts or experience, only the best in parts and service. The customer service was unbeatable. It is so nice to know that there are local business you can count on not only to do the job right, but treat customers so well. I wish I could give 6 stars across the board."
Thank you so much for the quality and honest work completed at your garage!
Joe Kimball of Spokane Washington
"Daughters rig broke down on I-90. I turned to the WEB for help after another garage wanted $2,400.00 to repair. I called TRANSOLUTION, and had it towed to them. Repaired in one day for $400.00, and never shifted so well. Thank you so much for the quality and honest work completed at your garage!"
Chris went to great lengths to repair the car and return it to great running condition. The entire staff is friendly and professional. Highly recommend your facility!
Deer Lodge Montana
Karen Panely of Deer Lodge Montana
"Thank you Transolution Auto Care Center in Missoula! Your professionalism and automotive repair expertise is greatly appreciated. My daughter's Toyota Camry had a major problem with the electrical wiring. Chris went to great lengths to repair the car and return it to great running condition. The entire staff is friendly and professional. Highly recommend your facility!"
Its nice to find real craftsmanship these days.
Dolan McDonald of Missoula Montana
"I brought Chris and his team an old bus project and they swapped a motor and rebuilt the transmission for me. They went above and beyond with small details in the engine compartment and did things right. Its nice to find real craftsmanship these days. Katherine is a peach who is super knowledgeable which is rare in a front desk person. Everyone at Transolution is part of a great team and will continue to get my work and all those I talk to. Thanks you guys!"